More than 75 million travel tourism jobs at risk due to COVID-19 pandemic
Travel Biz News —
More than 75 million travel and tourism jobs are at risk globally due to the COVID-19 pandemic, with at least 6.4 million losses across the EU and one million in the UK, according to a research conducted by World Travel & Tourism Council (WTTC).
WTTC has urged EU authorities and the UK Government to implement flexibility around consumer refunds to alleviate the unbearable pressure on the travel and tourism sector.
WTTC, which represents the global travel and tourism private sector, says that this important measure will have a profound effect to reduce the damaging situation that the majority of tour operators and travel agents, online and offline, and are facing due to the previously unimaginable impact of the COVID-19 pandemic.
WTTC urged for exceptional flexibility around the existing Package Travel Requirements, which are not appropriate or fit for purpose in the present crisis circumstances, and should be suspended at least until August. Consumer protection will be unaffected, but travel agents and tour operators will have more time to refund those customers choosing to cancel their existing bookings.
The current 14-day timeline for refunds is putting enormous burdens on businesses in the sector and will lead to major bankruptcies. These, in turn, will lead to more claims by consumers on credit card firms and ultimately government bonded schemes.
Gloria Guevara, President and CEO, WTTC said, “This measure should be implemented immediately and help lift the already crushing financial pressure on Travel & Tourism organisations and save the millions of livelihoods that depend on them.”
April 4, 2020
Image : A view of Barcelona during coronavirus outbreak in Spain. – Reuters
