• Sri Lanka – the Wonder of Asia

    May 17, 2012
    Sri Lanka – the Wonder of Asia

    Sri Lanka has set a target of 22,500 rooms in the next five years when tourist arrivals would reach 2.5 million, and aims to turn the entire country into a tourism development zone, according to Dr Nalaka Godahewa, Chairman Sri Lanka Tourism. He was making the keynote address at the 24th Joint Meeting of the UNWTO commission for East Asia, South Asia and the Pacific : UNWTO high level Regional Conference on Green Tourism held in Thailand recently.

    Speaking on “Marketing an emerging tourism destination in Asia : The Sri Lanka perspective of Green Tourism”, he spelt out the entire plan and philosophy behind the drive to grow tourism in the country referring in particular to giant strides made by individual hotel companies on issues of environment and green tourism. Here are excerpts of his presentation: “Amongst the recent global trends, green tourism plays an important role. The number of travellers seeking green tourism destinations is clearly on the rise. According to UNWTO research 34% of world travelers today are willing to spend more for a hotel that has a record of being environmental friendly. 50% of tourists are willing to pay more for a hotel which shares the economic benefits with the community.

    What is green tourism or sustainable tourism? We can simply define it as responsible travel to natural destinations that preserves the environment and improves the well-being of local community thereby ensuring sustainability. The Tourism Development Strategy document published by the Ministry of Economic Development has very clearly articulated the sustainable tourism development policy of the country which is built on three main pillars.

    Firstly making sure that there is absolutely no negative impact on environment in any of our tourism development activities and also to contribute actively towards conservation of natural environment. Secondly to ensure that the economic benefits of the tourism industry is shared with a larger cross section of the society.

    Thirdly to ensure a pleasant experience throughout the stay for each and every tourist so that these tourists will not only repeat their visits but also promote the destination to friends and relatives. In Sri Lanka tourism is 100% private sector driven industry.

    The Government has confined its role to planning, policy making and regulation. Of course we support the development of the industry through development of common infrastructure like roads, ports, airports, energy and water supplies etc. The private sector is making the business investments and is responsible for capacity building, innovation, value creation and quality assurance. Just to demonstrate how the country is approaching green tourism, let me therefore take a few examples from the private sector. Aitken Spence is one of the largest groups of companies in Sri Lanka involved in tourism. All its nine hotels are Earth Check Silver certified for energy and water savings, waste management and community involvement.

    They are all ISO 14001 certified for environment management. One of the group hotels has already received ISO 50001 certification. Some of Aitken Spence group hotels can calculate their carbon footprint and are able to state how much CO2 is emitted per guest per day. Jetwing, another large group in the tourism industry, is a PATA gold award winner for corporate environmental program in 2012.
    They have an ongoing environment conservation project called Jetwing Eternal Earth Project. Through this program they educate the younger generation of country on best practices of environment conservation and minimising global warming.

    Most of their hotels invite the guests to volunteer to plant a tree when they stay at the hotel. What is interesting is not just the idea of planting a tree but the follow up. The tree is given a number and the information of the progress of the tree is reported in a website that the guest can visit. So year on year the guest can monitor how his or her tree in Sri Lanka is growing. They can one day visit the tree or recommend their friends or relatives who visit Sri Lanka to go and see the trees they planted. John Keels is another large group managing two famous hotel brands in Sri Lanka. They have started out sourcing most of the services originally managed in-house creating more opportunities for entrepreneurship.
    For example recently they discontinued one of the largest fleets of cars owned and operated by them and started hiring vehicles from private owners for tourist transportation. Around their new hotels they help upgrading the nearby shops owned by small time vendors and encourage their guests to go out and shop.

    The in house training facilities are extended to rural youth with no commitment to join the group after training. There are many other groups of companies such as Serendib Group, Tangerine Group, Taj Group, etc which have similar initiatives which focus on environment conservation and community development.

    I must emphasize that it is not only the group companies who are actively focusing on sustainability. There are a large number of boutique hotels, villas and lodges which have won world attention for best practices in eco tourism. There are many hotels in the country which use renewable energy, recycle waste and cook using bio mass generated out of waste.

    When we talk about tourism development it is also interesting to note that the Government is not focusing on specific tourism zones like many other counties. For us the entire country is a tourism development zone.

    Sri Lanka has an inherent advantage of having a highly diversified tourism product which could be pitched against any other well established tourism destination in the world. It has beaches like Maldives or Mauritius, ancient heritage sites like Egypt or Greece, Rain forests like Congo or Amazon, art and culture like India or Thailand, waterfalls like Zambia or Canada, wildlife like Kenya or South Africa, natural beauty like Switzerland or Myanmar, gemstones like Madagascar or Burma, spices like India or Indonesia and festivals like China or Brazil.

    Now just think of any tourism destination in the world where you can find all these in one place. Even if you do, where else can you cover all these within a few days? Sri Lanka is probably the only country which makes it possible. To many tourists visiting Sri Lanka is a refreshing experience. The whole country is a natural wonder. That is why in our tourism promotions we use the tag line “Refreshingly Sri Lanka- the Wonder of Asia’ .

    • Connecting you with the world of travel and tourism

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      Africa and Americas Unite

      at Landmark Summit to Plan

      Shared Tourism Future

      Tourism leaders from both Africa and the Americas have jointly committed to working together to make the sector a pillar of collective sustainable and inclusive development across both continents.

      The “Punta Cana Declaration” was adopted at the conclusion of the very first joint meeting of UN Tourism’s Regional Commissions for Africa and the Americas and followed two days of shared dialogue around the key themes of education and investments into the sector. Recognizing the historic ties between the two regions, as well their unique and complementary cultures, the Summit served as a landmark platform for strengthened cooperation, capitalizing on innovation, education, investments and creative industries for the future development of tourism.

      This summit offers a unique platform to forge connections and build bridges between Africa and the Americas, create strategic cross-regional partnerships, foster South-South cooperation projects, all for the benefit of the tourism sector of the two regions

      Welcoming around 200 high-level participants among them 14 Ministers, representing 27 countries (15 from the Americas and 12 from Africa), UN Tourism Secretary-General Zurab Pololikashvili said: “This summit offers a unique platform to forge connections and build bridges between Africa and the Americas, create strategic cross-regional partnerships, foster South-South cooperation projects, all for the benefit of the tourism sector of the two regions.”  – 3 Oct 2024 ( UN Tourism )

      UNWTO becomes “UN Tourism” 

      The World Tourism Organization (UNWTO) enters a new era  with a new name and brand: UN Tourism. With this new brand, the Organization reaffirms its status as the United Nations specialized agency for tourism and the global leader of tourism for development, driving social and economic change to ensure that “people and planet” are always center stage.

      UN Tourism: Transforming tourism for a better worldTo achieve this goal, UN Tourism engaged the services of Interbrand, the leading global branding agency. Interbrand successfully translated the Organization’s renewed vision for tourism into a new visual identity and brand narrative.

      This involved renaming the Organization, transitioning from UNWTO to UN Tourism. At the same time, a new brand narrative was meticulously crafted, one that seamlessly aligns with UN Tourism’s central mission and priorities. This narrative pivots around three main messages: the UN as a global altruistic organization, the notion of connecting humans around the world, and the concept of proactivity and movement.

      Enhancing the well-being of individuals, safeguarding the natural environment, stimulating economic advancement, and fostering international harmony are key goals that are the fundamental essence of UN Tourism

      By moving away from acronyms, UN Tourism adopts a more approachable stance and capitalizes on its strengths: the “UN”, signifying authority, and tourism, a simple and relatable concept for all. This change has been endorsed by the Organization’s membership, highlighting its united support for the profound transformation and reinvention of UN Tourism in recent years, as it has become more agile, visible, and ever closer to its Member States, partners and the sector as a whole.

      With 160 Member States and hundreds of private sector affiliates, UN Tourism has its headquarters in Madrid, Spain, and Regional Offices in Nara (Japan) covering Asia & Pacific, Riyadh (Saudi Arabia) for the Middle East, as well as forthcoming Regional Offices for the Americas (Rio de Janeiro, Brazil) and Africa (Morocco). Its priorities center on promoting tourism for sustainable development in line with the UN’s 2030 Agenda for Sustainable Development and its 17 Global Goals. UN Tourism promotes quality education, supports decent jobs in the sector, identifies talent and drives innovation and accelerates tourism climate action and sustainability . – UN Tourism Jan. 2024

      TAT launches

      “Thais Always Care” Campaign 

      “The Tourism Authority of Thailand launches ‘Thais Always Care’ campaign in collaboration with other organizations to ensure tourists’ safety and enhance positive image.”

      The “Thais Always Care” online communication campaign was officially launched by the Tourism Authority of Thailand (TAT) in collaboration with the Tourist Police Bureau, Grab Taxi (Thailand), and Central Pattana (CPN) to ensure the safety and welcome of tourists from around the world. The campaign aims to provide seamless travel experiences for visitors to Thailand while also reinforcing the positive image of the country as a safe destination.

      The campaign reflects Thailand’s renowned hospitality and warmth to visitors, showcasing the country as a desirable destination for tourists. “CARE” stands for Compassion, Assistant, Relief, and Elevate, encompassing the generosity of the Thai people and their commitment to providing a safe and enjoyable travel experience for tourists.

      Partners involved in the campaign have strengthened their safety measures and are utilizing technology to ensure the safety of tourists in Thailand. This includes installing CCTV cameras, implementing strict security checks at department stores, and utilizing technology like the “POLICE I LERT U” application to offer emergency assistance to international visitors. The campaign will also involve working with international KOLs to enhance the positive image of Thailand’s tourism assets and reinforce the country’s reputation as a safe destination. -Tourism Authority of Thailand

      China’s resort island receives

      90 m tourists in 2023

      More than 90 million domestic and overseas tourists visited south China’s tropical island province of Hainan in 2023, up 49.9 percent year on year, local authorities said .

      Hainan’s total tourism revenue surged 71.9 percent year on year to about 181.3 billion yuan (about 25.5 billion U.S. dollars) in 2023, according to the provincial department of tourism, culture, radio, television and sports.

      Last year, Hainan experienced rapid development in cruise tourism. Cruises to the Xisha Islands in the South China Sea saw 400 trips, up 277.8 percent year on year, and received 149,400 domestic tourists, up 405.33 percent.

      This year, Hainan aims to receive 99 million tourists and its tourism revenue is expected to reach 207 billion yuan. The province aims to receive more than 1 million inbound tourists in 2024.

      China aims to build Hainan into an international tourism and consumption center by 2025 and a globally influential tourism and consumption destination by 2035. – Xinhua

      Vietnam  to welcome 17-18

      million tourists  this year

      Việt Nam’s tourism industry has set a target to welcome 17-18 million foreign visitors in 2024, approaching the pre-pandemic record in 2019 when COVID-19 had yet to disrupt global travel.

      In 2023, the figure hit 12.6 million, surpassing the initial target set earlier in the year (before China, which accounted for a third of foreign arrivals to Việt Nam pre-pandemic, announced reopening plans) by 57 per cent and achieving the adjusted goal of 12-13 million.

      The number of domestic travellers, meanwhile, stood at 108 million, up 6 per cent compared to the set target. Tourism activities generated about VNĐ678 trillion (US$27.85 billion) in revenue, 4.3 per cent higher than the yearly plan.

      Despite substantial recovery in 2023, the Việt Nam National Authority of Tourism (VNAT) said the domestic tourism recovery will still face challenges in the year ahead. This is particularly true in the context of the unpredictable global developments stemming from economic uncertainties, regional conflicts and climate change.

      Việt Nam’s socio-economic conditions remain stable; the economy continues to grow and inflation has been kept in check. But the persistent threat of disease and natural disasters are likely to create uncertainty affecting production, business activities and the daily lives of citizens.

      According to forecasts from the UN World Tourism Organisation and the World Travel and Tourism Council, international travel activities may fully recover by the end of 2024, reaching the levels achieved in 2019. However, the recovery is expected to be uneven across different regions.

      The ever-changing demands of international tourists require higher standards in product quality, diversity and unique experiences. The trends of integrating information technology, artificial intelligence and digital transformation are envisioned to drive the emergence of new forms of tourism.

      Based on these analyses and projections, Việt Nam aims to serve 17-18 million foreign and 110 million domestic visitors this year, with an expected total revenue from tourism nearing VNĐ840 trillion.

      To achieve the stated objectives, Minister of Culture, Sports and Tourism Nguyễn Văn Hùng has instructed the VNAT to continue focusing on advising and improving the institutional framework, policies, reviewing identified deficiencies for adjustment, and international commitments in the field of tourism. Collaboration with other ministries and sectors is emphasised to formulate policies for developing various types of products such as agricultural tourism and digital transformation in tourism. He also noted the need for attention on strengthening tourism statistics and digital transformation to enhance the effectiveness of data collection, providing reliable figures to efficiently support tourism policy planning.

      The ministry also calls for enhanced training for tourism officials and workers to meet requirements of new situations, especially in terms of language proficiency and technology expertise. — VNS

      Global Medical Tourism market 

      USD 136.93 billion in 10 years

      Newark, Jan. 01, 2024 (GLOBE NEWSWIRE) — The Brainy Insights estimates that the USD 20.07 billion in 2022 global Medical Tourism market will reach USD 136.93 billion by 2032. There is a growing trend towards health and wellness tourism, with individuals seeking medical treatments, preventive care, wellness programs, and holistic health experiences. Medical tourism destinations can capitalize on this trend by offering comprehensive health and wellness packages.

      Furthermore, integrating digital health technologies, including telemedicine, virtual consultations, and electronic health records, can enhance the accessibility and coordination of medical tourism services. Digital platforms can streamline pre-travel consultations, post-treatment follow-ups, and information exchange between healthcare providers and patients. Introducing new and advanced medical treatments, therapies, and procedures can attract medical tourists seeking cutting-edge healthcare solutions. Countries and healthcare providers that stay at the forefront of medical innovation can position themselves as leaders in the industry.

      In addition, customized and personalized medical tourism packages catering to individual patient’s unique needs and preferences present an opportunity for service providers. Tailoring experiences that include cultural activities, recovery retreats, and concierge services can set providers apart in a competitive market.

      Besides, wellness tourism, including genetic testing and personalized health assessments, is gaining traction. Medical tourism destinations can offer specialized wellness packages, including genetic evaluations and preventive health screenings, to attract individuals interested in proactive healthcare.

      FACTS —

      Tourism helps in:

      👉Reducing poverty

      👉Reducing Inequalities

      👉Promoting gender equality

      👉Fostering decent work and economic growth

      World Tourism Day 2021: ‘Tourism for Inclusive Growth’

      In 2019, Travel & Tourism’s direct, indirect and induced impact accounted for:
      -US$8.9 trillion contribution to the world’s GDP
      -10.3% of global GDP
      -330 million jobs, 1 in 10 jobs around the world
      -US$1.7 trillion visitor exports (6.8% of total exports,
      28.3% of global services exports)
      -US$948 billion capital investment (4.3% of total
      investment)