• Snow and Mountain Tourism faces the challenge of adapting to change

    Snow and Mountain Tourism faces the challenge of adapting to change

    TravelBizNews —

    Madrid, Spain – The 10th World Congress on Snow and Mountain Tourism highlighted the need to adapt tourism accommodation to the expectations of today’s customers and to increase the quality of the traveller’s experience, while identifying knowledge management and hospitality culture as keys to success.

    Organized jointly by the seven communes of the Principality, the Government of Andorra and the World Tourism Organization (UNWTO) on 21-23 March, the Congress constitutes a permanent forum for debate on the development and sustainability of tourism in mountain areas.

    More than 400 participants attended the tenth edition of the Congress, including around thirty speakers from more than 16 countries and experts from Spain, the United States, Finland, France, Greece, Japan, the United Kingdom and Switzerland, among many others accordinfg to UNWTO.

    At the closing of the Congress, UNWTO Secretary-General Zurab Pololikashvili stressed the importance for mountain destinations to not only provide responses to the changing demands of travellers, but also to cover areas that range from “the need to build infrastructure and sustainable accommodations, quality professional training, as well as combating seasonality and optimizing resources”.

    March 27, 2018

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